Step 1
Understand the problem
It asks what's leaking, blocked or broken, when it started, and whether it's getting worse.
AI receptionist for plumbers
Emergency callsDrain & sewerWater heatersRepipes
The next burst pipe shouldn't go to whoever answers first.
Logictap answers your plumbing calls while you're under a sink, on the road, or asleep. It finds out what's wrong, gets the service address, books an approved slot and texts your team the details.
Answers after hoursCaptures the job detailsBooks and summarizes
Built for the call you can't take
Turn an interruption into a qualified service request.
A plumbing caller wants a fast answer. Logictap keeps them engaged and gives your crew enough to decide what happens next.
Step 2
Capture the job details
Contact details, service address, property type and the access notes your plumber needs on arrival.
Step 3
Book or escalate
Routine work goes into an approved slot. Anything that sounds urgent follows your escalation rules.
Plumbing call workflows
Emergency, repair and installation calls — all handled the same way.
Leaks and burst pipes
Where the water is coming from, whether it is still running, what is affected, and how to reach the caller while your team reviews it.
Clogs and drain cleaning
Which fixture is blocked, whether more than one drain is involved, how long it has been going on, and the visit time they prefer.
Water heaters
Equipment type, the symptom they noticed, the property address and the timing for a repair-or-replace conversation.
Quotes and installations
Scope, location and the best callback time for fixture, repipe or remodel work — qualified before it reaches your desk.
Your rules, not a generic script
Trained on how your plumbing business actually runs.
Service area
It tells callers whether their address falls inside the cities, ZIP codes or travel radius you cover.
Hours and availability
Standard hours, after-hours coverage and the appointment windows you actually want booked.
Approved pricing
Only the call-out fees, diagnostic rates and prices you have signed off on. Everything else goes to your team.
Dispatch rules
Flag or route by urgency, service type, location and the on-call rotation your team already follows.
Calendar and CRM
Confirmed bookings and customer context sync to your connected tools, so the office and the field see the same thing.
Anything else you need
If your plumbing business does something these five do not cover, describe it and we build it in.
Don't take our word for it — call and talk to it live
+1 (202) 839–9990 Pretend you are a customer with a leak. Ask about rates, book a slot, change your mind.Questions from plumbing businesses
What happens on the hard calls?
Can it tell whether a plumbing call is urgent?
You define the words and situations that count as urgent. Logictap gathers the facts and follows your rules for flagging or routing the call — it does not replace a plumber's judgment.
Will it quote prices to customers?
Only prices you have supplied and approved. If a price depends on seeing the job, it says so and captures the request for your team to confirm.
Can callers reschedule or cancel?
Yes, where your calendar is connected. Logictap confirms the new details with the caller and updates the booking, or captures the change request for your office.
Can it handle something specific to how we work?
Yes. Beyond service area, hours, pricing and dispatch, we build in whatever your calls need — a question you always ask about the property, a supplier you route certain jobs to, or a follow-up on quotes that went quiet.
Can I take over an important call?
Any time. Pick up and Logictap hands the call to you immediately, and complex requests route to your team based on your escalation setup.
Keep fixing the leak in front of you.
Show us how your plumbing business books and dispatches work, and we will map the call flow to your rules.
Month-to-month. Cancel any time.