Step 1
Clarify the work
What the caller noticed, where it is happening, whether it is a repair or a project, and when they need someone.
AI receptionist for electricians
Faults & outagesLightingPanelsEV chargers
Answer the next electrical lead without putting down your tools.
Logictap answers residential and commercial electrical calls, collects the job and property details, books approved appointments, and follows your escalation rules the moment a call sounds urgent.
Answers after hoursCaptures project detailsBooks and routes calls
A better first contact
Give every caller a clear next step.
Whether a room has lost power or a customer is planning a panel upgrade, Logictap gathers the right first-line information — and never offers a diagnosis.
Step 2
Collect the site details
Contact, service address, residential or commercial, access requirements and anything else your office needs.
Step 3
Book or route safely
Routine work gets an approved slot. Anything matching your urgent criteria is flagged and routed, not scheduled.
Electrical call workflows
From small service calls to qualified project inquiries.
Outages and faults
Which areas are affected, what the caller noticed, when it started, and whether it matches an urgent condition in your call policy.
Lighting, outlets and fixtures
The affected location, how many fixtures or devices, property details and the appointment window they prefer.
Panels, wiring and EV chargers
Property, scope, timing and callback details — installation and upgrade inquiries qualified before they reach your estimator.
Commercial service requests
Site contact, business location, access constraints, the observed issue and the scheduling your commercial work needs.
Anything else you need
If your electrical business takes a kind of call these four do not cover, describe what it should do and we build it in.
Configured for your company
Your safety boundaries stay exactly where you set them.
Urgency criteria
You decide which caller descriptions trigger an urgent flag or a route to your on-call team instead of a routine booking.
No technical guessing
Logictap records symptoms and works from approved information. Diagnosis and safety guidance stay with qualified people.
Residential or commercial
Different intake questions and different routing rules by property, customer type or job category.
Approved booking windows
Only the appointment times, arrival windows and job types that match the availability you expose.
Connected handoff
Confirmed bookings and short summaries land in the workflow your office uses to assign and follow up on work.
Don't take our word for it — call and talk to it live
+1 (202) 839–9990 Call it like a customer who just lost power to half the house.Questions from electrical contractors
Safe, consistent call handling.
Will it give electrical safety advice?
No. It records the caller's description and follows the routing or escalation policy you define. Diagnosis and safety guidance stay with qualified electricians and emergency services.
Can it separate residential and commercial leads?
Yes. The call flow asks about the property or customer type and collects different information for residential service, commercial work and larger projects.
Can it book estimates as well as service calls?
Yes. Estimates, routine service, maintenance and other job types can each have their own availability and intake questions.
What if a caller asks something that is not on file?
It says it cannot confirm that, captures the question and arranges the next step — instead of improvising technical information.
Can it handle something specific to how we work?
Yes. Beyond service area, hours, pricing and dispatch, we build in whatever your calls need — identifying the fault type before dispatch, asking the certification questions you always ask, or separating landlord calls from owner-occupier ones. Your safety boundaries stay exactly as you set them.
Keep the crew productive. Stop losing callers to voicemail.
Tell us how your electrical business qualifies, schedules and routes work, and we will build the demo around that process.
Month-to-month. Cancel any time.