Step 1
Identify the request
Repair, maintenance, replacement, an estimate, or a question about an appointment they already have.
AI receptionist for HVAC companies
No coolingNo heatMaintenanceReplacements
Catch the no-cooling call before another company does.
Logictap answers heating and cooling calls through the first heat wave, after hours and whenever the office line is already busy. It captures the system problem, property and timing, then books or routes the call on your rules.
Peak-season overflowHeating and cooling intakeRoutes to the right team
Every call gets a useful first response
Qualify demand without leaving customers on hold.
When the weather turns, call volume jumps long before staffing does. Logictap works through the first-line questions consistently, every time.
Step 2
Collect the HVAC context
The symptom, whatever equipment details the caller knows, property type, address and how urgent it is.
Step 3
Move it forward
Book an approved service window, send it to dispatch, or flag it as urgent based on your coverage rules.
Heating and cooling workflows
Set up for the requests your team handles every day.
No cooling or no heat
What the customer is experiencing, when the system stopped, which areas are affected, and whether your urgent-service rules apply.
Maintenance and tune-ups
Available maintenance windows, equipment and access details, confirmed with the caller before it hits the schedule.
Replacement estimates
Property, current equipment, the comfort problem and project timing — so the right comfort advisor gets the opportunity.
Existing customers
Recognizes customers in your connected systems, captures warranty or follow-up context and routes it to the right workflow.
Ready for seasonal demand
Scale call coverage without rewriting your dispatch process.
Overflow and after hours
It answers when the office line is busy, the team has gone home, or a weather swing creates more calls than staff can take.
Service-area checks
Your approved locations and ZIP codes decide whether an address is inside your normal coverage.
Job-type routing
Repair, maintenance, sales and existing-customer calls each go to the workflow or team member you choose.
Approved availability
Only eligible times, service windows and technician coverage — confirmed with the caller before booking.
Call summaries
Dispatch gets the issue, the property, the contact and the agreed next step. Nobody replays a voicemail.
Anything else you need
If your HVAC business does something these five do not cover, describe it and we build it in.
Don't take our word for it — call and talk to it live
+1 (202) 839–9990 Call it like a customer whose AC just quit. See how far it gets before a human is needed.Questions from HVAC teams
How it fits your operation.
Can it handle a seasonal spike in calls?
Yes. It answers overflow and after-hours demand at the same standard, then books or routes each request against the capacity you make available.
Will it diagnose HVAC problems?
No. It gathers the symptoms and equipment context your team asks for. Diagnosis and technical advice stay with your qualified techs.
Can it route sales leads differently from repairs?
Yes. Repair, maintenance, replacement, estimate and existing-customer calls can each have their own handling and destination.
Can we change availability during peak season?
Yes. Booking availability and call-handling instructions update as staffing, service areas and seasonal hours change.
Can it handle something specific to how we work?
Yes. Beyond service area, hours, pricing and dispatch, we build in whatever your calls need — asking the system age before booking, checking whether a caller is on a maintenance contract, or handling seasonal callouts differently.
Make your busiest day feel less like voicemail triage.
Show us how your HVAC company handles repair, maintenance and replacement calls, and we will map Logictap to that workflow.
Month-to-month. Cancel any time.